Maryland Crabs

Our crabs are locally sourced from the Choptank River as well as other tributaries of the iconic Chesapeake Bay. We have a strong partnership with local watermen who are dedicated to their craft. They set out daily at 4 a.m., ensuring that we receive the freshest catch every day. Upon arrival at our dock, each crab is carefully sorted and hand-selected based on quality. This meticulous process ensures that only the best crabs make it to your plate.

After selection, the crabs are steamed to perfection, using our signature blend of seasonings that has been perfected over the years. This method not only preserves the authentic taste but also enhances the unique flavors of the Chesapeake Bay crabs.

During Maryland's off-season, when local crabs are not available, we ensure a continuous supply of high-quality crabs by two methods. Firstly, we use flash-frozen Maryland crabs, which are preserved at their peak freshness. Secondly, we source crabs from states further south with warmer climates. These regions enable crab catching even in winter months, ensuring that you can enjoy delicious crabs year-round.

We take great pride in our sourcing and preparation methods and are delighted to share these details with you. Our commitment to quality and the authenticity of Maryland's seafood tradition is unwavering, and we are thrilled to bring this experience to your table.

Typically, the season for Maryland Crabs spans from April 1st to November 30th each year. However, please note that these dates are subject to change due to potential variations in regulatory guidelines.

For more information please feel free to read our comprehensive guide on Blue Crab seasons.

While the traditional crabbing season in Maryland typically runs from April 1st through November 30th, we understand the year-round demand for these delightful crustaceans.

During the off-season, we ensure that our customers can still enjoy high-quality crabs. We achieve this by offering two options: flash-frozen Maryland crabs, which are preserved at their peak freshness, or sourcing "Maryland-style" crabs from states further south. These warmer southern regions allow for crab harvesting even in the winter, ensuring a continuous supply of delicious crabs throughout the year.

Rest assured, our commitment to quality and taste remains steadfast, regardless of the season. We are dedicated to providing you with the best crab experience any time of the year.

At the heart of our approach is a simple, yet effective method – steaming. We begin by hand-selecting the freshest Maryland Blue crabs, renowned for their exceptional flavor and tender meat. This selection process is crucial as it ensures that only the best crabs make it to the steaming pot.

The crabs are then steamed to perfection, a method preferred over boiling as it preserves their natural sweetness and tender texture. During the steaming process, we use our signature blend of seasonings, a carefully curated mix that complements the crabs' natural flavors without overpowering them. This seasoning blend infuses each crab with a delightful aroma and a taste that encapsulates the essence of Maryland's culinary tradition. The result is perfectly cooked crabs with a harmonious balance of flavors, ready to be enjoyed by our discerning customers.

Upon receiving your crabs, it's essential to either consume them straight away, store them in the refrigerator, or reheat them immediately. Reheating does not significantly diminish their quality.

To reheat the crabs using a steamer, begin by setting up a large pot with a steamer basket inside. Add water to the pot just up to the level of the basket's bottom. Bring the water to a boil, then carefully place the crabs into the basket. At this point, you can add your preferred seasoning. Cover the pot and allow the crabs to steam for about five minutes, or until you find that the meat has warmed thoroughly.

In the absence of a steamer basket, an oven can be an effective alternative. Preheat your oven to 375°F and place the crabs inside for roughly 10 minutes. This method should also warm the crabs evenly throughout.

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Eating a steamed Maryland Crab is both a delicious experience and a bit of an art. Here's a step-by-step guide to help you enjoy your crab feast:

  1. Start with the Apron: Turn the crab over to its underside and locate the apron (the small, triangular-shaped shell). Lift the apron and pull it off.
  2. Remove the Shell: With the apron off, place your thumbs on the bottom of the crab where the apron used to be, and your fingers on the top shell. Gently but firmly pry the top shell off. Inside, you'll see the crab's internal parts, which should be removed and discarded.
  3. Clean the Crab: Rinse the crab body under cold water to remove any remaining internal parts and the gills, which are not edible.
  4. Break it Down: Next, break the crab body in half to expose the meat in the chambers of the body. Use a small fork or crab pick to remove the meat from these chambers.
  5. Crack the Claws: Maryland Crabs are famous for their claws. To enjoy this part, use a crab mallet or nutcracker to crack the claws and extract the meat. Be sure to crack each section of the claw, as each contains delicious meat.
  6. Enjoy the Meat: Now that you've extracted the meat, it's time to enjoy! Maryland crab meat is flavorful enough on its own, but you can also dip it in melted butter or a seasoning mix to enhance the taste.

Eating a steamed Maryland Crab can be a bit messy but is incredibly rewarding and fun. Don't hesitate to use your hands and enjoy the process. It's all part of the authentic crab feast experience!

This answer does vary based on the specific type and size of crab you order. Please read the description in the size you are looking to order for more accurate estimate. For more general information please read our additional post here.

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Online Orders

You can place your order with us during our business hours, which are from 10:00 AM to 5:00 PM, Monday through Saturday. To order or for any inquiries, please call us at 816-722-2722. Our team is eager to assist you in selecting the finest Maryland Blue Crabs and ensuring your order meets your exact preferences. If you find the line busy or if we are momentarily unavailable, don't hesitate to leave a message with your contact details. We prioritize returning all calls as quickly as possible to address your needs. We're here to provide a seamless and enjoyable crab ordering experience, so please reach out – your satisfaction is our top priority! 📞🦀

We ship anywhere in the continental United States. For more detailed shipping information please view our Shipping page or use our estimated shipping tool at checkout.

We are happy to inform you that we offer free ground shipping on orders over $300. Please note, additional costs may be incurred based on the weight or number of packages in your order. Also, it's important to be aware that our ground shipping service may not be available in all areas. For detailed information on shipping, including areas covered, potential additional costs, and any other specifics, we encourage you to visit our shipping information page on our website. This page will provide you with all the necessary details to ensure a smooth and hassle-free ordering experience.

Orders for next-day delivery must be placed by 12 PM EST. Should you place your order after this cut-off time, it will be shipped on the following business day. To help prevent any confusion, our delivery date calendar is designed to automatically disable the option for next-day delivery once the cut-off time has passed. Additionally, please be aware that we only dispatch packages on Monday, Tuesday, Wednesday, and Thursday. This schedule is part of our commitment to ensuring your order arrives fresh and on time.

To ensure your order arrives on time and as efficiently as possible, we dispatch packages from Monday through Thursday, leading to deliveries from Tuesday to Friday. Our order cut-off time is set at 12 PM Eastern Standard Time (EST) on each shipping day.

  • Order Cut-off Time: Orders placed after 12 PM EST are scheduled for shipping on the following shipping day. For instance, if you place an order on Monday at 1 PM EST, it will be shipped on Tuesday.
  • Planning Ahead is Key: We strongly encourage you to place your order well in advance, rather than waiting until the day before you wish it to be shipped. By scheduling your order early using our Delivery Date Scheduler, you help us ensure that we can meet your specific delivery needs and guarantee that your items will arrive on your preferred date. This foresight is crucial for us to provide you with the best possible shipping and delivery experience.
  • Shipping Options: We are pleased to offer a variety of shipping options to accommodate your needs:

To ensure a seamless and punctual delivery, please choose your shipping method carefully at checkout and utilize our Delivery Date Scheduler to indicate your desired delivery date. This advanced planning is vital for aligning our delivery capabilities with your expectations. For any inquiries or additional support, our customer service team is eager to assist you.

In preparing your order, we always select the highest quality, freshest seafood. Each seafood item is individually wrapped for shipping and placed into a reusable styrofoam cooler. This cooler is equipped with frozen gel packs for products that need to remain fresh.

To maintain optimal freshness, we use a cooling method that involves adding coolant at half the product's weight, which surpasses the usual industry standards. Our packaging has undergone extensive testing against various environmental challenges, including heat, cold, drops, and potential water damage. This rigorous process ensures that your food is delivered in pristine condition, perfectly chilled between 34 to 37 degrees, just as it was when it departed our facility.

Certainly, you have the option to plan your delivery up to 30 days ahead using our delivery date calendar feature during the checkout process.

For those wishing to have seafood on Sunday or Monday, we suggest placing an order for Saturday delivery and then storing the seafood in the refrigerator until needed.

Please provide any special instructions when placing the order. We will pass them along to UPS. Do note that we cannot guarantee that UPS takes them into consideration.

After placing an order, you will first receive a confirmation email acknowledging that we have received your order. Once your package is shipped, we will send you another email that includes a tracking number. This way, you can easily monitor the progress of your shipment and know exactly when to expect your delicious seafood delivery.

Signature is not needed at the time of delivery. In case you're not available at home, the UPS driver will typically leave the package in a secure spot near your residence. However, if a secure location isn't available or access is restricted due to barriers like gates or fences, this might postpone the delivery.

We advise having someone available to receive the package promptly to avoid it being exposed to extreme temperatures for an extended period. This ensures that your seafood remains in the best condition until you can store it appropriately.

You can easily track your package by using the tracking number provided in the email you receive once your order has shipped. Simply enter this number on the carrier's website, typically UPS in our case, to view the current status and estimated delivery date of your order. This will allow you to monitor the progress of your shipment and plan accordingly for its arrival.

Discounts, Promotions & Payment Methods

Yes, we do offer discounts and promotions. To ensure you don't miss out on these exclusive deals, we invite you to join our 'CRABS TO YOU EXCLUSIVE OFFERS LIST.' By signing up, you'll receive special discounts and promotional offers directly to your inbox. This is a fantastic way to stay updated on our latest deals and save on your future purchases. Don't miss this opportunity to enjoy exclusive savings – join our list today!

Currently, for online purchases, we are unable to accept SNAP/EBT as a form of payment. We understand the importance of this program for many customers and are continually exploring ways to make our products more accessible. However, at this moment, our online payment system supports traditional payment methods such as credit/debit cards and online payment platforms. We appreciate your understanding and are here to assist you with any alternative payment options that might suit your needs.

It's important to note that discounts or promotions offered by 'CRABS TO YOU' are exclusively for use with our online services and cannot be applied at our retail locations, such as the TL MORRIS SEAFOOD CRAB SHACK. Similarly, any promotions or discounts available at TL MORRIS SEAFOOD CRAB SHACK are specific to our retail stores and are not interchangeable with our online offerings. We appreciate your understanding of this distinction to ensure a smooth and enjoyable shopping experience both online and in-store.

For our discounts and promotions, there is no minimum purchase requirement. You are free to apply any valid discount code or promotional offer to your order, regardless of its size. This flexibility allows you to enjoy savings on your purchase, big or small, ensuring you get the best value every time you shop with us.

Regarding applying a discount or promotion to an order that has already been placed, unfortunately, we are unable to accommodate this request. Our system requires that any discount codes or promotional offers be applied at the time of checkout. Once an order is completed and processed, we cannot retroactively apply discounts or promotions. We recommend reviewing your order carefully and applying any available discounts during the checkout process for future purchases.

We're excited to share that we will soon be offering gift cards for our customers. Although they are not currently available, once introduced, these gift cards will be a versatile and convenient way to shop with us. You'll be able to use them for any purchase, and they can be combined with any current promotions we have running. This means more flexibility and savings for you, whether you're treating yourself or gifting someone else. Stay tuned for updates on when our gift cards will be available, and get ready to enjoy an enhanced shopping experience with us.

Regarding the use of multiple discount codes or combining promotions, our policy is that promotions and discounts cannot be stacked or combined, unless explicitly stated otherwise. This means that for each order, you may use only one discount code or promotional offer. We design each promotion to offer great value, and this policy helps us to manage these offers fairly for all customers. When placing your order, please choose the discount or promotion that best suits your needs to maximize your savings.

Other Customer Service Questions

If you need to change the delivery date of your order, please contact us as soon as possible. The ability to modify the delivery date will depend on the status of your order and how far it has progressed in the preparation and shipping process. We will do our best to accommodate your request, but it's important to reach out to us at the earliest opportunity to increase the likelihood that we can make the necessary adjustments. You can contact us through our customer service line or email, both provided on our website.

If you encounter any problems with your delivery, especially with perishable products, it is essential to contact us within 24 hours of receiving your shipment. Due to the perishable nature of our products, they cannot be returned. However, we are committed to your satisfaction and will offer a refund or replacement for packages that were not delivered or were delivered in unsatisfactory condition.

To report any issues, the best course of action is to send an email to our customer service team at crabstoyouonline@gmail.com. In your email, please include your first and last name, the order number, and a concise description of the problem. If applicable, attaching pictures can greatly assist us in understanding and resolving the issue more effectively. Our customer service team is dedicated to addressing your concerns promptly and ensuring that your experience with our service is positive and satisfactory.

Our return and refund policy is specifically designed for the perishable nature of our products. As such, we are unable to accept returns. However, we prioritize your satisfaction and are committed to the quality and freshness of our products upon delivery.

If your order is not delivered or arrives in an unsatisfactory condition, we offer a solution in the form of a refund or replacement. Please note, in cases where a refund is the desired outcome, we provide refunds as store credits only. To initiate a refund or replacement, contact us within 24 hours of receiving your shipment by sending an email to our customer service at crabstoyouonline@gmail.com. In your email, include your first and last name, your order number, and a brief description of the issue. Attaching photographs can be very helpful for us to understand and promptly address your concerns.

We treat each case with utmost care, aiming to resolve any issues quickly and to your full satisfaction. Our goal is to ensure a positive and satisfactory experience with our products and services.

If you need to modify or cancel your order, it's crucial to contact us as quickly as possible. The feasibility of changing or cancelling your order largely depends on its status in our preparation and shipping process. We do our best to accommodate such requests; however, it's important to note that once an order has been shipped, we are unable to make any changes or cancel it. This is due to the perishable nature of our products and the speed of our fulfillment process. If you wish to inquire about a modification or need to cancel your order, please reach out to us immediately via email at crabstoyouonline@gmail.com or through our customer service phone line. Acting swiftly is key, as this increases the likelihood of addressing your request before the order is shipped.

If you receive the wrong item in your order, please contact us immediately. We strive to ensure accuracy in every order, but in the rare event of a mistake, we are committed to rectifying the issue as quickly as possible. Reach out to us via our customer service email at crabstoyouonline@gmail.com with your order number, your name, and details about the incorrect item you received. If possible, including a photo of the item can help us resolve the issue more efficiently. We will provide instructions on the next steps and work diligently to ensure you receive the correct item promptly. Your satisfaction is important to us, and we appreciate your understanding and cooperation in these situations.

In the event of a delayed delivery or shipment, we take the matter seriously and work diligently to resolve it. If you experience a delay, please contact us as soon as you notice any issues. You can reach out to us via our customer service email at crabstoyouonline@gmail.com or through our customer service phone line. Provide us with your order number and any relevant details, and we will investigate the cause of the delay.

We understand the importance of timely delivery, especially for perishable products like seafood, and we will do everything in our capacity to track down your order and provide you with updated information on its status. In cases where a delay is within our control, we will assess the situation and determine the best course of action to rectify the issue, including potential compensation where appropriate. Your satisfaction is our priority, and we appreciate your patience and understanding in these instances.

Yes, you can place an order for delivery to multiple addresses. However, each delivery address requires a separate order to be placed. This is to ensure that each order is accurately processed and delivered to the correct location. When placing orders for different addresses, simply complete the checkout process for each order separately with the respective delivery details. If you have any questions or need assistance with placing multiple orders, feel free to contact our customer service team via email at crabstoyouonline@gmail.com or through our customer service phone line. We are here to help make your ordering experience as smooth and convenient as possible.

Yes, you can certainly order seafood as a gift for someone else. When placing your order, simply enter the recipient's address as the delivery location. You can also include a personal message or special instructions if needed. This makes for a thoughtful and unique gift, especially for seafood lovers. Just ensure that the recipient is aware of the upcoming delivery, particularly since our products are perishable and should be handled appropriately upon arrival. If you have any specific requests or need assistance with placing a gift order, please contact our customer service team via email at crabstoyouonline@gmail.com or through our customer service phone line. We're here to help make your gift-giving experience as seamless and special as possible.

Yes, you can set up a recurring order for regular deliveries of our seafood. This service is perfect for customers who want to enjoy our products on a consistent basis without the hassle of placing an order each time. To arrange a recurring order, please contact us directly through our customer service email at crabstoyouonline@gmail.com or via our customer service phone line. We will assist you in setting up a schedule that suits your needs, whether it’s weekly, bi-weekly, or monthly. Our team will ensure that your favorite seafood items are delivered to you regularly, providing convenience and the freshness you expect from us.

Yes, while we don't offer onsite catering, we are more than happy to fulfill bulk orders for your events. Whether you're planning a large gathering or a special occasion, we can provide a wide range of high-quality seafood, including our renowned Maryland Blue Crabs, delivered directly to your event location. For more information about placing bulk orders, menu options, and delivery specifics, please reach out to us at crabstoyouonline@gmail.com or through our customer service phone line. Our team is dedicated to ensuring that your order is tailored to the needs of your event, providing fresh, delicious seafood that will make your event a hit.

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